Privacy & Cookies – Personal Factory

Privacy and Cookie Policy

This policy describes how we process the personal data of users who visit the Personal Factory S.r.l. website and provides information on the use of cookies and similar technologies.

Data Controller

The data controller is:

Personal Factory S.r.l.
Viale Francesco Ceniti, 101
89822 Simbario (VV) – Italy
VAT n°: IT03062550797
Email: info@personalfactory.eu
PEC: personalfactory@pec.it

Types of Data Processed

Browsing Data

The computer systems and software procedures used to operate the website acquire, during their normal operation, certain technical data whose transmission is implicit in the use of Internet communication protocols.

This category includes, by way of example, IP addresses, domain names of the devices used by users, URI addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file received in response, a numerical code indicating the status of the server’s response, and other parameters related to the user’s operating system and IT environment.

This data is used solely to ensure the proper functioning of the website, to obtain aggregated and anonymous statistical information on website usage, and to monitor its security and proper operation.

Data Provided Voluntarily by the User

The voluntary sending of communications to the email addresses listed on the website entails the collection of the sender’s email address and any other personal data contained in the message.

This data is used exclusively to respond to requests received and for any activities resulting from the communication sent by the user.

The website does not currently use contact forms or restricted areas through which the user can directly enter personal data.

Purposes of Processing

Personal data may be processed for the following purposes:

to enable navigation and the proper technical functioning of the website;
to ensure the security of the website and prevent any unlawful use or unauthorized access;
to respond to requests voluntarily submitted by the user via email;
to comply with any legal obligations;
to compile aggregate statistics on website usage;
to enable, subject to consent where required, the display of content embedded from third-party platforms, such as YouTube videos.

Legal Basis for Processing

The technical data necessary for the website’s operation is processed based on the Data Controller’s legitimate interest in ensuring the security, proper functioning, and continuity of the website.

Data voluntarily provided by the user via email is processed to respond to the request submitted by the data subject and for any pre-contractual or contractual activities related to that request.

Any use of cookies or non-technical tracking tools is based on the user’s consent, when required by applicable law. The GDPR governs the rights of data subjects in Articles 15–22, and consent must be freely given, specific, informed, and unambiguous.

Methods of Processing

Data processing is carried out using IT and telecommunications tools, in accordance with procedures strictly related to the stated purposes, and with technical and organizational measures adequate to ensure the security, integrity, and confidentiality of the data.

Data Retention

Browsing data is retained for the time strictly necessary for the technical operation of the website, system security, and the compilation of aggregate statistics.

Data voluntarily submitted via email is retained for the time necessary to respond to the request and, where necessary, to manage any subsequent communications or comply with legal obligations.

Data Disclosure

Personal data is not disclosed.

Data may be processed by technical service providers responsible for the management, maintenance, security, and hosting of the website, to the extent necessary to provide the relevant services.

Cookies and Tracking Tools

The website uses technical cookies necessary for the proper functioning of the pages and for secure browsing.

Technical cookies do not require the user’s prior consent but must be disclosed in the privacy policy. However, if non-technical cookies or tracking tools are used—such as non-anonymized statistical tools, profiling, or third-party content that tracks the user—prior consent must be obtained via a banner or equivalent system. The Italian Data Protection Authority’s guidelines stipulate that, in the absence of consent, no cookies or tracking tools other than technical ones may be activated.

YouTube Videos and Embedded Content

Some pages of the website may contain videos embedded from YouTube.

Viewing such content may involve the processing of data by Google/YouTube, including through cookies or similar technologies. When required, such content must be loaded only after the user’s consent.

To reduce tracking, where possible, the website may use privacy-enhanced embedding methods or systems that block the loading of videos until the user accepts them.

Statistical Tools

As of the date of this policy’s update, the website does not use Google Analytics.

In the future, the website may use statistical analysis tools, such as Google Analytics or equivalent services, configured—where possible—to reduce the user’s identifiability. When required by applicable law, these tools will be activated only upon the user’s consent via a dedicated banner or preference management system.

Rights of Data Subjects

Data subjects may exercise, in the cases provided for by applicable law, the rights of access, rectification, erasure, restriction of processing, objection to processing, and data portability pursuant to Articles 15–22 of EU Regulation 2016/679.

Requests may be sent to:

info@personalfactory.eu
or
personalfactory@pec.it

Data subjects also have the right to file a complaint with the Data Protection Authority.

Updates to this Privacy Policy

This Privacy Policy may be updated in the event of changes to the website, the services used, or applicable law.

Last updated: July 2026